Booking
Bookings should be made on the booking form accompanied by a deposit of £150 (€220, US$265) per person. A confirmation of your place(s) will be forwarded to you on receipt of your completed booking form and deposit. In the event of a place being unavailable your deposit will be refunded. Payment
The full price of the holiday, must be paid to CyclingItalia at least 8 weeks prior to the departure date. If payment is not made by the due date then CyclingItalia reserve the right to cancel the booking and retain the deposit.
Changing your booking
We will do our best to help should you request a change in your booking. We will need any change to be confirmed in writing. Changes will incur a £20 administration fee except when you are adding to the number of people in your party.Cancelling your holiday
As Cyclingitalia will have incurred some expense, charges will be incurred as follows:-
Prior to 8 weeks before the intended departure - the deposit is forfeited.
| 8 - 2 weeks |
50% |
| 2 - 0 weeks |
100% |
All cancellations must be made in writing and signed by the person who signed the booking form or made the electronic booking. It may be possible for you to reclaim the charges under the terms of your holiday insurance.
Complaints procedure
If you have a complaint during your holiday you must notify us immediately and we will do our best to resolve the problem. All complaints that are received are thoroughly investigated and guests kept informed. Sometimes investigations can take time, especially when awaiting a response from another source. We aim to settle all complaints amicably.
Passports
You require a current passport for all holidays outside of the UK. It is your responsibility to ensure that your passport is in order. We cannot accept responsibility for any delay or expense incurred through irregularities in your documents.
Health requirements
We recommend that you arrange your own holiday health insurance.
Insurance
We recommend that you take out insurance to cover cancellation, personal accident, illness or loss of possessions. Please make sure your policy covers the activities to be undertaken. CyclingItalia cannot accept responsibility for loss or damage to your baggage, or for illness or injury, nor public liability for any holiday arranged by us.
You will not be allowed to ride with CyclingItalia unless you have proof of adequate insurance for both you and your bike in the event of accident or loss. No form will be accepted unless you acknowledge the "Risk, Responsibility and Insurance" statement.
Travel details
Arrival and pick-up details will be confirmed three weeks before your holiday is due to start or on receipt of your final payment, whichever is the lesser. It is your responsibility to arrive promptly at the pick up point and we cannot be held responsible for any additional costs, should you fail to do so.
Provision of your holiday
We will provide the services which form part of the inclusive holiday as confirmed to you. When we receive your signed booking form and return a deposit receipt, this acts as acceptance of the booking on the terms of these conditions from that moment. All holidays advertised are subject to availability.
If we change your holiday
Occasionally, it may be necessary to change travel or holiday arrangements. We will always tell you of any major changes as soon as possible. Should the same standard of accommodation not be available then you will have the option to cancel your holiday and receive a full refund. Compensation payments do not apply to changes caused by reason of war or threat of war, riots, civil strife, terrorist activity, industrial disputes, natural and nuclear disasters, fire, technical problems to transport, closure or congestion of airports, cancellation or changes of schedules by airlines and similar events beyond our control.
If we cancel your holiday
We reserve the right to cancel your holiday. In this unlikely event we will return all money you have paid us or will offer you an equivalent holiday.
Acknowledgment of Risk, Responsibility and Insurance.
I acknowledge that I will be participating in an organized cycle tour with CyclingItalia which will involve strenuous physical activity. I confirm that I am sufficiently fit for, and am not suffering from any health problems which will be exacerbated by, such activity. I have been advised by CyclingItalia to seek advice from a qualified medical practitioner if I have any doubts or concerns about my health or fitness.
I recognize that cycling on public roads, particularly in mountainous areas, is an activity with a danger of personal injury and even death. I confirm that I am aware of and accept such risk and will be responsible for my own actions and involvement in this activity.
I also acknowledge that I have been advised by CyclingItalia to take out insurance against the costs of medical treatment, evacuation, loss of earnings and/or cost of care in the event that I suffer injury or illness during the tour and while traveling; against loss of or damage to my property (including my bicycle); against liability I might incur to third parties; and against costs I might incur in the event of cancellation or curtailment of the tour or my participation in it. I confirm that I will arrange adequate insurance against such risks.
I hereby agree that, except in respect of death or personal injury caused by the negligence of CyclingItalia, neither CyclingItalia nor its employees or agents will have any liability (whether in contract or in tort, including negligence) for any loss, damage, injury or death which I may suffer in connection with this tour nor for any failure by me to take out adequate insurance.
I agree that the contract between CyclingItalia and me will be governed by English law and that any matter or dispute in connection with this contract will be subject to the exclusive jurisdiction of the English courts.
General Information
What's Included
1.
Transfer for you and your bike from and to the specified arrival and departure airport.
2.
Transfer of your luggage between hotels
3.
Half board accommodation based on a shared twin room including breakfast and evening meal.
4.
Use of bike stands track pumps and tools to assemble your bike
5.
Pcied lunch.
What you need to bring
1.
Your bike - in good mechanical working order. We strongly advise you to get your bike checked and serviced before you leave and ensure you have good tires and brakes that work! Note- Try to avoid packing your Cycle helmet, shoes, pedals and clothing in with you bike, in the unlikely event your bike does not arrive we can try to source a temporary replacement.
2.
A helmet which we advise you to wear at all times.
3.
Cycle clothing for summer and winter conditions: especially warm gloves, over shoes, windproof / waterproof jacket. Mountain weather can be very changeable so it is advisable to have a spare set of clothing to change into if required.
4.
A good base fitness is essential, distances will vary during the tour but if you're not used to riding 4 - 5 hours in the saddle you will struggle.
5.
Adequate insurance and contact details in the event of accident or loss.
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